SHIPPING POLICY
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders will be shipped within 48 - 72 hours and will be delivered at your doorsteps within 14 - 28 business days via EMS (ePacket).
PLEASE NOTE that due to COVID-19 outbreak orders can be late. We still ship your orders from our factory within 48-72 hours but local customs (US, Australia, Canada, UK) and post offices are extremely busy right now and delays are possible. We appreciate your patience.
Stay safe and positive during these hard times - let's be strong and patient together.
Shipping confirmation mail along with tracking code will be sent to you via email and sms. Tracking link will also be sent. Please note the courier may take up to 4 days to update your tracking number, however, be assured it has been shipped.
If you haven't received a shipping confirmation email with your tracking info within 5 days then feel free to get in touch at help@ollyandowl.com
Orders ships from China
Expedited shipping options aren't available as of now.
